SunPower Corporation filed Chapter 11 bankruptcy on August 5, 2024. If you have a SunPower system installed before September 30, 2024, your original installer is gone — but your system isn't. ElectriCare services SunPower systems throughout Southwest Riverside County.
Tell us about your system and what you're experiencing — we respond same business day.
951.696.9669SunPower Corporation filed Chapter 11 bankruptcy on August 5, 2024. Within weeks, the customer-facing operations went dark:
If your SunPower system was installed on or before September 30, 2024, the new "SunPower" (Complete Solar) is not responsible for it. You are an orphan customer — even though the brand name still exists.
This is the most important part. Don't believe headlines that say "all warranties are void." That's only partly true.
If you have a lease or PPA, your contract didn't end with SunPower's bankruptcy. It transferred to SunStrong Management at (833) 514-1858. Contact them for billing and contract questions. For service and repair on your physical system, ElectriCare can still help — we're independent of SunStrong and can service the equipment regardless of who holds the contract.
Six concrete things we do for customers stranded by SunPower's bankruptcy.
← Back to all orphan solar helpWe come out, inspect the system, identify your equipment, and document its current condition. No charge for the visual assessment.
We pull serial numbers, confirm what's covered with each manufacturer (Maxeon, Enphase), and file claims directly. Most claims require a certified installer — that's us.
The mySunPower portal is dead. We reconnect to native Enphase Enlighten monitoring so you can see your production again.
Failed microinverter, panel, or battery? We diagnose, source warranty replacements, and install with our in-house electricians.
Many SunPower systems were sized for NEM 2.0. We add storage that restores your savings under NEM 3.0 economics.
Same family, same California license (CSLB #778366), since 2000. When you call us in 5 or 10 years, we'll still be here.
Tell us about your system and current symptoms. Same-business-day response.
Schedule an inspection. If the issue is a microinverter or panel failure, it's likely covered under manufacturer warranty and we can replace it. If it's a string inverter, we'll diagnose and quote the repair upfront.
Probably not. The mySunPower portal shut down in September 2024, but the underlying hardware (usually Enphase microinverters) is still reporting data. We can reconnect you to native manufacturer monitoring like Enphase Enlighten.
Yes — particularly if it's more than 5 years old. Identifying small issues now (loose wiring, microinverter degradation, racking corrosion) while warranties are still valid is far cheaper than waiting until something fails.
No. Complete Solar acquired the SunPower brand and trademarks in September 2024 but explicitly did not assume responsibility for systems installed before September 30, 2024. If your install predates that, you are an orphan customer.
Free for a basic visual and production review. A full diagnostic with reporting is quoted upfront with no surprises.
Your contract transferred to SunStrong Management. Contact them at (833) 514-1858 for billing and contract questions. For physical service and repairs, ElectriCare can help regardless of who holds the contract.
ElectriCare is independent and unaffiliated with SunPower Corporation, Complete Solar, or SunStrong Management. Information current as of page publication; bankruptcy proceedings are ongoing.
Most equipment is still under warranty. Don't wait for a failure — schedule a free inspection now while parts and warranties are available.