Solar Installation Process
Congratulations on Going Solar & Thank You
Thank you for choosing ElectriCare, Inc. for your solar project. This job overview will help you better understand what to expect during the solar installation process and who is responsible for every step of the solar project. Please keep in mind that no two systems are the same and the process might vary slightly based on different build factors.
ElectriCare, Inc. Contractors State License Board #778366
Who does what?
Site Visit Technician: If we have not already done so, during the next 2 to 4 days, you will receive a call to schedule a Site Visit. This process verifies the exact dimensions of the proposed installation area, your existing electrical panel, and attic rafters. At this time, our Site Visit Technician will collect site data and photos pertinent to your project and, depending on the project scope, might have some additional paperwork for you to sign. Moreso, the Site Visit Technician will also collect a down payment, providing one is due per the agreement if it has not been collected yet. ElectriCare, Inc. will honor everything written on the agreement and use the Site Visit process to assure superior service and a smooth installation process.
Production Team: Production times vary from project to project. Generally, the entire solar system design, approval, installation, and inspection process take anywhere from 4 to 12 weeks to be completed. Many outside factors affect this timeline. We would like to take this time and assure you we do absolutely everything in our power to complete your project as fast as possible. If any outside factors do delay your project, we do our best to try and mitigate these delays as much as possible. Additionally, the Production Team will also handle all of your Interconnection paperwork with your utility, so you don’t have to. In order for ElectriCare, Inc. to act on your behalf with the utility, you will be asked to sign additional paperwork allowing us to do so. In the event your project has a service panel upgrade, we will provide you will all the necessary information in order for you to call in for a Meter Sport. Utilities only discuss meter spot information with the homeowner. Please keep in mind, when calling in for a meter spot, that the meter location needs to be clear of any bushes and have direct, unobstructed access. In the event plans or bushes have been planted in front of your electrical meter, you may be asked to remove or relocate them.
Design & Engineering Teams: The design and engineering teams will prepare a plan set, according to the contract and information collected during the Site Visit. Once the plan set is prepared, we will contact you for design approval prior to taking it into the Planning and Building & Safety Departments, respectively, to apply for a permit. Generally, permits are reviewed and approved by the City in 2 to 6 weeks with very few Building & Safety Departments approving them faster.
Warehouse Personnel: Once the appropriate permits are received, the warehouse personnel gathers and stages all required materials to build your project. Once all of the material components required to build your solar project arrive at one of our facilities, they are inspected and checked for accuracy. Only then, the solar Production Team will reach out to you in order to schedule the on-site installation.
Installation Team: On the day of installation, our Crew Leader will introduce himself; do another safety analysis of the job site, confirm the plans against the proposed installation site, and give you a general idea regarding the timeline of the actual installation. Generally, the installation can be done in 1 to 2 days, depending on the size and complexity of your system. If your project includes a service panel upgrade, we add one additional day of installation time. Please keep in mind that if your project does include a service panel upgrade, the electrician will need to completely disconnect the power to your home. The electrician will coordinate this with you and give you plenty of notice prior to turning everything off. Once everything is confirmed, the installation process will begin. Please keep in mind that the installers might need access to your attic. They will be respectful of your home and belongings and will do any necessary clean up after themselves prior to leaving for the day. Upon completing the installation, the Crew Leader will notify you and our office in order to for us to schedule the City Inspection.
Inspectors: At the time of inspection, you will have an ElectriCare, Inc. Inspector present to meet the City Inspector and assist them in walking through the installed system. Most often, ElectriCare, Inc. receives an inspection window from the city, not an exact time. For that reason, we cannot provide an exact time the City Inspector will arrive, on inspection day. Sometimes, depending on the complexity of your project and the applicable Building & Safety Department, multiple inspections may be required. We can assure you that the installation WILL pass final inspection and that the system IS installed per the approved plans. From time to time, the City Inspectors have additional requests. We comply with these requests and remedy any necessary mentions they might have in the event of a corrections notice. ElectriCare, Inc. will follow all general and local building codes and correct any issues.
For real-time updates and project status, please click the button below to access your customer portal and use the information received in the initial email to login.
Thank you for trusting ElectriCare, Inc. with your solar project. If you have any questions, please feel free to contact our office.
Click HERE for a glimpse at some of our previous installations.
Phone: (951) 696-9669